Terms Of Use

Terms Of Use

The Terms and Conditions here under govern your use of the National Water Commission (NWC) Website (https://ipay.nwcjamaica.com) hereafter referred to as the Website. NWC maintains this Website to provide you with information on your account and access to pay your water bills online.

The Website is intended to promote the services offered by NWC and is not intended to provide legal, accounting, or tax advice, and should not be viewed or relied upon for those purposes. The use of the Website is subject to the terms and conditions herein and to all applicable laws and negotiations. By accessing the Website you accept without limitation or qualification the terms and conditions of the Website which is owned by NWC.

If you do not agree to be bound by these terms or conditions you should not access this Website or any of the pages herein.


All information submitted to NWC via this Website shall become and remain the property of NWC may be used for any legal purpose, any ideas, concept, and techniques contained in the information provided by the users of the Website. NWC makes no representations nor gives any warranty as to the accuracy of the information on the Website but at all times NWC will exercise its best effort to ensure accuracy and up-to-date information on the Website.

Proprietary Rights

All rights in the images of people, places, text, and web pages, appearing on this Website are owned by NWC and/or used with the permission obtained by NWC. Users of the Website have a non-exclusive, non-assignable license to view the Website and download information and may copy information from the Website for personal, or educational use only, provided that, such copy includes the copyright trademark or service mark notice that may appear on any pages that are copied. The information and material may not otherwise be copied, used, displayed, distributed, published, reproduced, reused, sold or transmitted or used in any way for public or commercial use without the prior written consent of NWC.


NWC owns the copyright to, or has licensed the use of, all contents of this website unless otherwise indicated. Reproduction, retransmission, or reprinting is prohibited without prior written permission from NWC or other copyright owner.

Intellectual Property

NWC names and logos, and all related product and service names, are NWC`s proprietary trademarks and service marks, and may not be used by any other party without the prior express written permission of NWC.


If any part of these Terms of Use shall be deemed unlawful or shall be void or unenforceable, that part shall be deemed severable and will not affect the validity or enforceability of any remaining provisions.

Links to Other Websites

From time to time NWC may establish links between this Website and other websites operated by non-affiliated third parties. These third party websites are not under the control of NWC and NWC is not responsible for the contents on these websites or any changes made to these websites. The existence of any such third party`s link on NWC`s website does not constitute any endorsement of the contents by NWC. Any reference to the third party`s product, service, trademark or hypertext does not constitute or imply NWC`s endorsement or sponsorship of the third party.

Governing Law and Jurisdiction

Materials on this Website are governed by, and shall be construed in accordance with the Laws of Jamaica and subject to the rights to arbitration accorded to members of NWC under and in accordance with the NWC Act. Where there are disputes, the same shall be subject to the exclusive, jurisdiction of Jamaican courts.

Revision of Terms of Use

NWC may from time to time alter, revise or amend its Terms of Use by updating this posting. Users shall be bound by any such alteration, revision or amendment and are therefore encouraged to periodically visit and review this page for the current terms of use by which users are bound.

NWC responds to customer service queries within two business days